Terms of Use
Army Surplus is a trade name of ECNS Ltd, a UK based company which complies with UK consumer law including the Distance Selling Regulations (DSR). For more information regarding returns and cancellations please see our returns page.
By using this website you are agreeing to these terms and to uphold the UK Laws associated with it. Army Surplus disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
Fraud Prevention
If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.
Out of stock orders
We take every care to ensure our website is up to date however there may be times when an item shown on our website is out of stock. If this is the case then we will contact you at the earliest opportunity. You will then have the right to cancel your order and receive a full refund. If you decide not to cancel we will ensure every effort is made to get your order to you as quickly as possible.
Accuracy of information
We put a lot of time and effort into describing and photographing the products we sell using manufacturer's websites, catalogues, our own photography and often our own descriptions of the products. Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn’t correct. If you have purchased something based on a picture or description on the website which turns out to be incorrect, please see our returns section.
Disclaimer
All Grade 1 / 2 items are sold as used items. These items may of been subject to various types of washing and cleaning. If you have previously suffered an allergic reaction to any washing powders, liquids or fabric conditioners then we strongly recommend that you launder the items yourself prior to wearing them.
Events beyond our control
Army Surplus cannot be held responsible for the failure or delay in delivering orders to you if this is caused by any event or circumstance that is beyond our control such as strikes, floods, fires or accidents.
Sale of goods to over 18s
Some of the products on our website can only be sold to persons over the age of 18 years. These products will be marked with a declaration. Any attempt to purchase these goods by anyone under the age of 18 years is commiting fraud. If we believe that someone under the age of 18 is attempting to purchase such products we will cancel the order and report to the authorities.
Airsoft RIF / UKARA Products
Our airsoft RIFs are sold under the UKARA agreement and it is therefore the responsibility of the buyer to ensure that the correct UKARA membership number is entered during any transaction. All sales requiring UKARA membership are checked manually against the UKARA database and therefore reaonable time should be allowed for the relevant checks to be carried out. Any attempt to purchase a RIF without UKARA membership will be reported to the authorities, your order will be cancelled and you will be charged a £10 administration fee.
